Welcome to our privacy policy. This introduction briefly explains the purpose of the document, the types of information we collect and the principles that guide how we process it. You will find clear sections on users' rights, data security and international transfers. Please read this privacy policy carefully to understand how we protect your personal data.
Informations que nous collectons
As part of our privacy policy, we collect various information to improve our services: identification data (name, email address), login details, payment information where necessary, preferences and technical data (cookies, IP address, device). This information allows us to ensure security, customise the user experience and manage accounts in accordance with the privacy policy.
Comment nous collectons vos informations
We collect your information in several ways: directly when you create an account or complete a form, automatically via cookies and server logs, and through our partners and public sources. These data are used to provide the service, ensure security and comply with our privacy policy. We minimise collection and retain data only as necessary.
Comment nous utilisons vos informations (et base juridique)
We use your information to provide and improve our services, secure accounts, personalise the experience and meet legal obligations. The legal bases include performance of a contract, consent and legitimate interest. For more details on purposes and your rights, please see our privacy policy accessible from the secure website and mobile app.
Comment nous partageons vos informations
We share your information only when necessary: with technical providers for hosting and payment processing, with marketing partners where you have given consent, and with competent authorities when required by law. Aggregated and anonymised data may be shared with third parties. For more details, please consult our privacy policy.
Cookies et technologies de suivi
We use cookies and similar technologies to improve navigation, analyse site usage and personalise content. These tools allow us to remember your preferences and provide essential functions. To learn which cookies we use, how to disable them and what data are processed, please consult our privacy policy available in the site footer.
Conservation des données
We retain personal data for as long as necessary to fulfil the purposes described in our privacy policy, unless the law requires a different retention period. Criteria include operational necessity, legal obligations and dispute resolution. Inactive data may be deleted or anonymised; backups are encrypted and subject to regular checks.
Sécurité des données
We take data security very seriously. This section outlines the technical and organisational measures in place to protect your personal information: encryption, access controls, regular audits and staff training. To understand our practices and your rights, please consult our privacy policy, which explains incident management and contractual obligations.
Vos droits et choix en matière de confidentialité
You have clear rights over your personal data: access, rectification, erasure, restriction, portability and objection. To exercise these rights, contact our Data Protection Officer or use your account settings. Requests are handled in accordance with applicable law and the provisions of our privacy policy, which also explains choices regarding cookies and marketing.
Transferts internationaux de données
When we transfer data outside the European Union, we apply strict safeguards: standard contractual clauses, risk assessments and technical measures. These transfers are carried out only to provide the service and comply with the law. For more details about recipients and mechanisms, please consult our privacy policy available on the site.
Confidentialité des enfants
We take the protection of children very seriously. Our services are not intended for minors and we do not knowingly collect personal data from children. If we become aware that such data has been collected, we will promptly delete the information. For more information, please consult our privacy policy available on the site.
Modifications de cette politique de confidentialité
We may amend this privacy policy from time to time to reflect changes to our services, laws or practices. Updates will be posted on the site with the effective date. In the event of material changes, we will notify users. Please check the privacy policy regularly to ensure you are viewing the latest version.
