Welcome to our privacy policy. This introduction briefly explains the purpose of the document, the types of information we collect and the principles that guide how we process it. You will find clear sections on user rights, data security and international transfers. Please read this privacy policy carefully to understand how we protect your personal information.
Information we collect
Under this privacy policy, we collect various information to improve our services: identification details (name, email address), login information, payment data where required, preferences and technical data (cookies, IP address, device). This information enables us to ensure security, personalise the player experience and manage accounts in accordance with this privacy policy.
How we collect your information
We collect your information in several ways: directly when you create an account or complete a form, automatically via cookies and server logs, and through our partners and public sources. These data are used to provide the service, maintain security and comply with this privacy policy. We minimise collection and retain data only as necessary.
How we use your information (and legal basis)
We use your information to provide and improve our services, secure accounts, personalise the experience and meet legal obligations. The legal bases include performance of a contract, consent and legitimate interests. For more details on purposes and your rights, please consult our comprehensive privacy policy available on our secure website and mobile platforms.
How we share your information
We share your information only when necessary: with technical providers for hosting and payment processing, with marketing partners where you have given consent, and when required by law with competent authorities. Aggregated and anonymized data may be shared with third parties. For further details, consult our privacy policy.
Cookies and tracking technologies
We use cookies and similar technologies to improve navigation, analyse site usage and personalise content. These tools remember your preferences and enable essential functions. To learn which cookies we use, how to disable them and what data are processed, consult our privacy policy accessible from the site footer.
Data retention
We retain personal information only as long as necessary to fulfil the purposes described in our privacy policy, unless the law requires a different retention period. Criteria include operational necessity, legal obligations and dispute resolution. Inactive data may be deleted or anonymized; backups are encrypted and subject to regular controls.
Data security
We take data security very seriously. This section outlines the technical and organisational measures in place to protect your personal information: encryption, access controls, regular audits and staff training. To understand our incident management practices and contractual safeguards, consult our privacy policy.
Your privacy rights and choices
You have clear rights over your personal information: access, rectification, erasure, restriction, portability and objection. To exercise these rights, contact our Data Protection Officer (DPO) or use the account settings. Requests are handled in accordance with applicable law and the provisions of our privacy policy, which also explains cookie and marketing preferences.
International data transfers
When we transfer data outside the European Union, we apply strict safeguards: standard contractual clauses, risk assessments and technical measures. These transfers are carried out only to provide the service and comply with legal requirements. For more details on recipients and transfer mechanisms, consult our privacy policy available on the site.
Children’s privacy
We take the protection of children very seriously. Our services are not intended for minors and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it. For more information, consult our privacy policy available on the site.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our services, laws or practices. Updates will be posted on the site with the effective date. In the event of significant changes, we will notify users. Please review the privacy policy regularly to ensure you are aware of the most recent version.
