Responsible Gaming is at the heart of our platform: we encourage players in Canada to gamble in a measured way, set limits and use self-exclusion tools. Clear information, age verification and access to support resources are available 24/7 to support every player.
Introduction and commitment to responsible gaming
Our platform places Responsible Gaming at the centre of its operations: from registration we inform users of the risks, offer control tools (limits, time caps, self-exclusion) and provide personalised support. Clear commitment, active prevention and access to help resources to protect every player.
Protecting minors and age verification
Protecting minors is essential to Responsible Gaming: we verify age at registration, request ID documents and use automated checks. Parents can enable filters and the team acts quickly if there is any doubt to block access.
Self-assessment: Are you gambling responsibly?
Quickly test your behaviour: do you respect your deposit and time limits? Do you chase losses? If the answer is no, you are probably practising Responsible Gaming. If in doubt, use our self-assessment tools and seek help.
Personal control tools (deposit, bet and time limits)
Practical tools let you set deposit caps, bet limits and session durations. Activate daily or weekly controls, customise your thresholds and combine them with self-exclusion if needed. These settings promote Responsible Gaming and protect your bankroll.
Self-exclusion and cooling-off periods
Self-exclusion tools let you exclude yourself temporarily or permanently from the platform, with suitable cooling-off periods. In Canada, these measures support Responsible Gaming by giving you time to regain control, with clear confirmation, available assistance and dedicated help resources 24/7.
Session reminders and reality checks
To maintain Responsible Gaming, set a maximum session length, take regular breaks and use automatic reminders. Check your emotional state before each wager, limit the amounts you stake and enable the platform's reality checks to stay in control.
Protecting minors at home (filtering software)
Install parental filtering software to block access to online gambling sites, set up passwords and update controls regularly. These measures strengthen Responsible Gaming at home and help families protect minors effectively.
Help, support and resource organisations
Help, support and resource organisations: if you are struggling, contact specialised organisations such as Joueurs Info Service, local associations and free helplines. Responsible Gaming includes access to professional support, peer groups and monitoring tools. Don’t hesitate to ask for help at the first signs.
Tips for staying in control
To stay in control, set deposit and time limits, enable reminders and use self-exclusion if necessary. Talk to someone you trust, record your wins and losses, and consult local resources. Responsible Gaming starts with prevention and being honest with yourself.
Contact us for help
If you need help, contact our dedicated team 24/7 via live chat, phone or email. For specialised Responsible Gaming support, call the national helpline or visit local resources such as Joueurs Info Service. Don’t wait: assistance is confidential, tailored to each situation, immediate and free.
