Responsible Gambling is at the heart of our platform: we encourage players in South Africa to stake sensibly, set limits and use self‑exclusion tools. Clear information, age verification and access to support resources are available 24/7 to assist every player.
Introduction and commitment to responsible gambling
Our platform puts Responsible Gambling at the centre of everything we do: from registration we inform users of the risks, offer control tools (limits, time caps, self‑exclusion) and provide tailored support. Clear commitment, active prevention and help resources to protect every player.
Protecting minors and age verification
Protecting minors is essential to Responsible Gambling: we verify age at sign‑up, request identity documents and use automated checks. Parents can enable filters and our team acts quickly if there is any doubt to block access.
Self‑assessment: Are you gambling responsibly?
Quickly assess your behaviour: do you stick to deposit and time limits? Do you chase losses? If the answer is no, you are likely gambling responsibly. If in doubt, use our self‑assessment tools and seek help.
Personal control tools (deposit, stake and time limits)
Practical tools let you set deposit caps, stake limits and session durations. Enable daily or weekly controls, customise your thresholds and combine them with self‑exclusion when needed. These settings promote Responsible Gambling and protect your bankroll.
Self‑exclusion and cooling‑off periods
Self‑exclusion tools allow you to exclude yourself temporarily or permanently from the platform, with tailored cooling‑off periods. In South Africa, these measures support Responsible Gambling by giving you time to regain control, with clear confirmation, available assistance and dedicated support resources 24/7.
Session reminders and reality checks
To maintain Responsible Gambling, set a maximum session length, take regular breaks and use automated reminders. Check your emotional state before placing a bet, limit amounts staked and enable the platform’s reality checks to stay in control.
Protecting minors at home (filtering software)
Install parental control or filtering software to block access to online gambling sites, set up passwords and update controls regularly. These measures strengthen Responsible Gambling at home and help families protect minors effectively.
Help, support and resource organisations
Help, support and resource organisations: if you are struggling, contact specialised bodies such as national gambling helplines, local support groups and free counselling lines. Responsible Gambling includes access to professional assistance, support groups and monitoring tools. Don’t hesitate to ask for help at the first signs.
Tips for staying in control
To stay in control, set deposit and time limits, enable reminders and use self‑exclusion if necessary. Talk to someone you trust, keep a record of wins and losses, and consult local resources. Responsible Gambling starts with prevention and honesty with yourself.
Contact us for assistance
If you need help, contact our dedicated team 24/7 via live chat, phone or email. For specialised Responsible Gambling support, call your national helpline or visit local resources. Don’t wait: assistance is confidential, tailored to your situation and available immediately and free of charge.
