Responsible Gambling is at the heart of our platform: we encourage players in France to bet sensibly, set limits and use self-exclusion tools. Clear information, age verification and access to support resources are available 24/7 to support every player.
Introduction and commitment to responsible gambling
Our platform places Responsible Gambling centre-stage: from registration we inform about the risks, offer control tools (limits, time caps, self-exclusion) and provide personalised support. Clear commitment, active prevention and support resources to protect every player.
Protecting minors and age verification
Protecting minors is essential to Responsible Gambling: we verify age at registration, request identity documents and use automated checks. Parents can enable filters and the team acts quickly if there is any doubt to block access.
Self-assessment: Are you gambling responsibly?
Quickly assess your behaviour: do you stick to deposit and time limits? Do you chase losses? If the answer is no, you are likely gambling responsibly. If in doubt, use our self-assessment tools and seek help.
Personal control tools (deposit, stake and session time limits)
Practical tools let you set deposit limits, stake limits and session durations. Activate daily or weekly controls, customise your thresholds and combine them with self-exclusion if needed. These settings encourage Responsible Gambling and protect your bankroll.
Self-exclusion and cooling-off periods
Self-exclusion tools allow temporary or permanent removal from the platform, with appropriate cooling-off periods. In France, these measures support Responsible Gambling by giving you time to regain control, with clear confirmation and assistance available if required and dedicated support resources 24/7.
Session reminders and reality checks
To maintain Responsible Gambling, set a maximum session time, take regular breaks and use automatic reminders. Check your emotional state before each bet, limit your stakes and enable the platform’s reality checks to stay in control.
Protecting minors at home (filtering software)
Install parental filtering software to block access to gambling sites, set passwords and keep controls up to date. These measures strengthen Responsible Gambling at home and help families protect minors effectively.
Help, support and resource organisations
Help, support and resource organisations: if you are struggling, contact specialist services such as Joueurs Info Service, local charities and free helplines. Responsible Gambling includes access to professional support, peer groups and monitoring tools. Don’t hesitate to ask for help at the first signs.
Tips for staying in control
To stay in control, set deposit and time limits, enable reminders and use self-exclusion if necessary. Talk to someone you trust, keep a record of wins and losses, and consult local resources. Responsible Gambling starts with prevention and being honest with yourself.
Contact us for help
If you need help, contact our dedicated team 24/7 via live chat, phone or email. For specialised Responsible Gambling support, call the national helpline or visit local resources such as Joueurs Info Service. Don’t wait: assistance is confidential, tailored to your situation, immediate and free.
